Privacy policy
Privacy Policy
1. Introduction
Welcome to House of Ortus (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://houseofortus.com/ (the “Site”).
By accessing or using our Site, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree, please do not use our Site.
2. Information We Collect
We collect different types of information from you depending on how you interact with our Site, including:
2.1. Personal Information
When you create an account, place an order, subscribe to our newsletter, or contact us, we collect:
• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (processed securely by third-party payment providers; we do not store card details)
2.2. Non-Personal Information
We automatically collect certain data when you visit our Site, such as:
• Your IP address
• Your browser type and version
• Your device type (mobile, tablet, desktop)
• Pages you visit on our Site
• Time spent on each page
• Referring website (how you found us)
• Clickstream data (links clicked on our Site)
2.3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us:
• Remember your preferences (e.g., items in your cart)
• Analyze site traffic and improve our services
• Show you relevant ads (if applicable)
You can control or disable cookies through your browser settings. However, disabling cookies may affect site functionality.
3. How We Use Your Information
We use your data for the following purposes:
3.1. Providing and Improving Our Services
• To process your orders and payments
• To deliver your purchases
• To provide customer support
• To customize your user experience
3.2. Marketing and Promotions
• To send promotional emails, newsletters, and special offers (only if you opt-in)
• To display personalized ads based on browsing history
3.3. Security and Fraud Prevention
• To detect and prevent fraudulent transactions
• To enhance website security
3.4. Legal Compliance
• To comply with applicable laws, regulations, and legal requests
• To enforce our Terms and Conditions
4. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
4.1. Third-Party Service Providers
We work with trusted third-party vendors who assist us with:
• Payment processing: Razorpay, PayPal, Stripe, or other secure gateways
• Shipping and logistics: Courier and delivery services
• Marketing and analytics: Google Analytics, Meta (Facebook), and email marketing platforms.
These service providers only access your data as necessary to perform their services.
4.2. Legal and Compliance Disclosures
We may disclose your data if required by law, court order, or to protect our rights, property, or safety.
4.3. Business Transfers
If House of Ortus is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
5. Data Retention
We retain your data only for as long as necessary for:
• Fulfilling the purposes outlined in this policy
• Complying with legal obligations (such as tax laws)
• Resolving disputes and enforcing agreements
If you request account deletion, we will securely delete your personal data unless we are required to retain it for legal reasons.
6. Your Rights and Choices
6.1. Access and Correction
You can request access to your personal data and request corrections if inaccurate.
6.2. Deletion and Account Closure
You may request to delete your personal data by contacting us at hello@houseofortus.com
6.3. Opting Out of Marketing
You can opt out of marketing emails by clicking the “unsubscribe” link in our emails or updating your account preferences.
6.4. Cookies and Tracking Control
You can disable cookies via browser settings, but this may affect Site functionality.
7. Data Security
We implement industry-standard security measures to protect your data, including:
• SSL Encryption: Secures data transmission
• Firewalls and Intrusion Detection Systems
• Restricted Access Controls: Employees access data only when necessary
• Regular Security Audits
Despite our efforts, no online platform is 100% secure. We encourage you to use strong passwords and take precautions to protect your data.
8. International Data Transfers
If you are accessing our Site from outside India, please note that your data will be transferred to and processed in India. By using our Site, you consent to this transfer.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.
10. Children’s Privacy
Our Site is not intended for children under 13 years old. We do not knowingly collect data from minors. If you believe we have collected a child’s data, please contact us for removal.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.
If significant changes affect how we use your data, we will notify you via email or a notice on our Site.
12. Contact Information
For questions about this Privacy Policy, you may contact us at:
Email: hello@houseofortus.com
Address: 304,3rd floor, Shanti Kunj, 6th A Main Road, Dinnu, Ganganagar, Bengaluru, Karnataka-560032
Phone: 7483302560